1. About Us

Sabab is a company dedicated to building accessible and reliable AI mental healthcare services capable of supporting mental health improvement for everyone. We conduct cutting-edge research, develop and apply various safety technologies, and deliver these systems through partnerships and products.

2. Account Creation and Access

• Minimum Age
  In order to use Our Services, you must be at least 18 years old or, if your jurisdiction prescribes a minimum age of consent to use Our Services, at least such minimum age to use Our Services.
• Sabab Account
  We may ask you to create an account to access Our Services (“Account”). You agree to provide accurate, current, and complete Account information and permit us to use it to communicate with you about Our Services. Communications from us using your Account information will comply with all legal notice requirements.
  You shall not share your Account login information or Account credentials with anyone else. You also agree not to let anyone else use your Account. You agree to be responsible for all activity occurring under your Account.
  You may delete your Account associated with Our Services at any time.
• Evaluation and Additional Services
  In some cases, we may allow you to test and evaluate Our Services for a limited time or with limited functionality. The use of Our Services for test and evaluation purposes is limited to your personal, non-commercial use only.

3. Additional Terms

Additional terms may be required to use certain services we provide (“Additional Terms”). These Additional Terms will supplement our Terms for those services and may change your rights or obligations for those services, including your obligations to pay fees.

4. Use of Our Services

Our Services are not to be used for the purposes of receiving medical advice and do not substitute medical treatment, diagnosis, or medication guidance. Our Services cannot be used for the purpose of medical diagnosis or treatment.
Access to and use of Our Services is only permissible in compliance with our Terms, our Acceptable Use Policy, and any guidelines or Additional Terms that may be published on Our Services from time to time.
The following uses of Our Services are prohibited:

1. Use in any manner that violates applicable laws or regulations, including but not limited to laws concerning exporting data or software to and from other countries.
2. Use for the purpose of developing products or services that compete with Our Services, or for developing or training artificial intelligence or machine learning algorithms or models.
3. Crawling, scraping, or otherwise collecting data or information from Our Services in any way not permitted by these Terms.
4. Using Our Services or Content to gain unauthorized access to any system or information, or to commit fraud.
5. Infringing, misappropriating, or violating intellectual property or other legal rights (including rights of publicity or privacy).
6. Accessing Our Services through automated or non-human means, such as bots, scripts, or otherwise, unless explicitly permitted by us.
7. Engaging in any other conduct that, in our sole judgment, exposes us or any of our users, affiliates, or any other third party to any liability, damages, or detriment of any type, including reputational harm.

Additionally, it is prohibited to abuse, harm, interfere with, or disrupt Our Services, for example, by introducing viruses or malware, spamming or DDoSing attacks, or bypassing any of our systems or protective measures.

5. Prompts, Outputs, and Materials

You may be allowed to submit text, documents, or other materials to Our Services ("Prompts"). Our Services may generate responses based on your Prompts ("Outputs"). Prompts and Outputs are collectively referred to as "Content".

• Personal Information
  Our Privacy Policy governs our use and processing of any personal information you submit to us in connection with your use of the Services, whether as part of your Prompts or otherwise.
• Rights to Content
  You are responsible for all Prompts you submit to Our Services. By submitting Prompts to Our Services, you represent and warrant that you have all necessary rights, licenses, and permissions to submit and allow us to process the Prompts under our Terms. You also represent and warrant that submitting Prompts to us will not violate our Terms, our Acceptable Use Policy, or any applicable laws or regulations. To the extent permitted by applicable law, you retain any rights, title, and interest you have in the Prompts you submit. Subject to your compliance with our Terms, we assign to you all of our rights, title, and interest, if any, in Outputs.
• Reliance on Outputs
  Artificial intelligence and large language models are cutting-edge technologies that are continuously improving in accuracy, reliability, and safety. By using Our Services, you acknowledge and agree that:
  ‍
  1. Outputs may not always be accurate and may contain significant inaccuracies even if they appear accurate due to their level of detail or specificity.
  ‍
  2. You should not rely on any Outputs without independently confirming their accuracy.
  ‍
  3. The Services and Outputs may not reflect accurate, current, or complete information.
  ‍
  4. Outputs may contain content that is inconsistent with Sabab's views.
  ‍
• Use of Content
  We may use Content to provide, maintain, and improve the Services and to develop other products and services. We will not train our models on any Content that is not publicly available, except in two circumstances:
  
  1. If you provide feedback to us (through Our Services or otherwise) regarding any Content, we may use that feedback in accordance with Section 5 (“Feedback”).
  
  2. If your Content is flagged for trust and safety review, we may use or analyze that Content to improve our ability to detect and enforce Acceptable Use Policy violations, including training models for use by our trust and safety team, consistent with Sabab's safety mission.

6. Feedback

We welcome feedback, including ideas and suggestions for improvement or rating an Output in response to a Prompt ("Feedback"). For example, if you rate an Output in response to a Prompt using the good/bad button, the related conversation will be stored as part of your Feedback. You have no obligation to provide Feedback, but if you do, you agree that we may use the Feedback however we choose without any payment or other obligation to you.

7. Fees, and Payment

• Fees and Billing
  You may be required to pay fees to access or use Our Services or certain features of Our Services. You are responsible for paying any fees listed for the Services.
  If you purchase access to Our Services or features of Our Services, you must provide complete and accurate billing information ("Payment Method"). You agree that we may charge the Payment Method for the listed fees on Our Services and any applicable tax. If the fees for these Services or features are specified as fixed or based on usage, you agree that we may charge these fees and applicable taxes to the Payment Method at the specified periodic timing.
  Except as expressly provided in these Terms or as required by law, all payments are non-refundable. Please review your order carefully before confirming it and check additional information about billing for subscriptions.
• Additional Fees
  We may increase fees for Our Services. If we charge additional fees in connection with Our Services, we will provide you with an opportunity to review and accept the additional fees before you are charged. Also, additional fees may apply for additional features or specific functionalities of the Services. If you do not accept any such additional fees, we may discontinue your access to the Services or features.
  You agree that we will not be held liable for any errors caused by third-party payment processors that we may use.

8. Third-Party Use

Our Services may use or be used in conjunction with third-party content, services, or integrations. We are not responsible for any loss or damage that may arise from your use of any third-party content, services, and integrations. Your use of any third-party content, services, and integrations is at your own risk and subject to any terms, conditions, or policies (including privacy policies) applicable to such third-party content, services, and integrations.

9. Ownership of the Services

The Services are owned and operated by us and our licensors and service providers (collectively, "Providers"). We and our Providers retain all rights, title, and interest, including intellectual property rights, in and to the Services. Except for the rights of access and use expressly granted in these Terms, these Terms do not grant you any right, title, or interest in or to our Services.

10. Disclaimer of Warranties, Limitation of Liability, and indemnity

Our team strives to provide excellent services, but there are limits to what we can guarantee.
The use of the Services and Content is at your own risk. The Services and Outputs are provided on an "AS IS" and "AS AVAILABLE" basis and, to the fullest extent permissible under applicable law, without any warranties of any kind, whether express, implied, or statutory. We and our Providers expressly disclaim any and all warranties of fitness for a particular purpose, title, merchantability, accuracy, availability, reliability, security, privacy, compatibility, non-infringement, and any warranty implied by the course of dealing, course of performance, or trade usage.
We, our Providers, or our respective affiliates, investors, directors, officers, employees, agents, successors, or assigns (collectively, "Sabab Parties") will not be liable for any indirect, punitive, incidental, special, or other consequential damages arising out of or in any way related to the Services, Content, or these Terms, excluding instances of intentional or willful negligence by Sabab Parties, whether based in contract, tort (including negligence), strict liability, or other theory, even if advised of the possibility of such damages, and even if the damages were foreseeable.
Excluding instances of intentional or willful negligence by Sabab Parties, the total aggregate liability of the Sabab Parties for all damages, losses, and causes of action arising out of or in any way related to the Services, Content, or these Terms, whether in contract, tort (including negligence), or otherwise, will not exceed the greater of the amount you paid to us for access to or use of Our Services (if any) in the six months preceding the date such damages, losses, and causes of action first arose, and $100. These limitations are essential to these Terms, and we would not provide the Services to you under these Terms without these limitations.
You agree to indemnify and hold harmless the Sabab Parties from and against any and all liabilities, claims, damages, expenses (including reasonable attorneys' fees and costs), and other losses arising out of or related to your breach or alleged breach of these Terms; your access to, use of, or alleged use of the Services or Content; your feedback; any products or services that you develop, offer, or otherwise make available using or in connection with the Services; your violation of applicable law or any third-party right; and any actual or alleged fraud, intentional misconduct, gross negligence, or criminal acts committed by you or your employees or agents. We reserve the right to engage separate counsel and participate in or assume the exclusive defense and control of any matter otherwise subject to indemnification by you hereunder, in which case you agree to cooperate with us and such separate counsel as we reasonably request.
Some jurisdictions do not allow the disclaimer of implied warranties or certain types of damages, so some or all of the disclaimers and limitations of liability in these Terms may not apply to you.

11. General Terms

• Cancellation of the Services
  Our Services are novel and will change. We may sometimes add or remove features, increase or decrease capacity limits, offer new Services, or stop offering certain Services.
  Unless we specifically agree otherwise in a separate agreement with you, we reserve the right to modify, suspend, or discontinue the Services or your access to the Services, in whole or in part, at any time without notice to you. Although we will strive to provide you with reasonable advance notice if we stop offering a Service, there may be urgent situations—such as preventing abuse, responding to legal requirements, or addressing security and operability issues—where providing advance notice is not feasible. We will not be liable for any change to or any suspension or discontinuation of the Services or your access to them.
  
• Modifications
  We may revise and update these Terms at our discretion. Some examples of times where we may update these Terms include (1) to reflect changes in Our Services, like when we add or remove features or services, or update our pricing, (2) for security or legal reasons, or (3) to promote safety or prevent abuse. In the event of any revisions to these Terms, we shall notify you in advance of the details of the update as well as the effective date of the modification by posting on our website or by any other method we deem appropriate, and the update shall take effect on the effective date of the modification. However, in cases where the consent of users are required by law, we shall obtain such users’ consent to the modifications using the required measures. If you continue to access the Services after we post the updated Terms on Sabab’s website or otherwise give you notice of Terms changes, then you agree to the updated Terms. If you do not accept the updated Terms, you must stop using Our Services.
  
• Entire Agreement
  These Terms and any other terms expressly incorporated by reference form the entire agreement between you and Us regarding the subject matter of the Terms.
  
• Termination
  You may stop accessing the Services at any time. We may suspend or terminate your access to the Services at any time without notice to you if we believe that you have breached these Terms, or if we must do so in order to comply with law. If we terminate your access to the Services due to a violation of these Terms and you have a subscription, you will not be entitled to any refund. In addition, if you have a subscription, we may terminate the subscription immediately at any time for any other reason. If we exercise this right, we will refund you, on a pro rata basis, the fees you paid for the remaining portion of your subscription after termination.
  We may also terminate your Account if you have been inactive for over a year and you do not have a paid Account. If we terminate your Account due to inactivity, we will provide you with notice before doing so.
  Upon termination of these Terms, a subscription, or your access to the Services, we may at our option delete any Content or other data associated with your Account. Sections 5 through 6 and 9 through 13 will survive any expiration or termination of our Terms or subscription.
  
• Severability
  If any particular section or provision of these Terms is found to be invalid or unenforceable, this shall have no effect on the validity or enforceability of all other sections or provisions.
  
• No Waiver
  Any delay or failure on our part to enforce a provision of these Terms is not a waiver of our right to enforce them later.
  
• No Assignment
  These Terms may not be transferred or assigned by you without our prior written consent, but may be assigned by us without restriction.
  
• Use of Our Brand
  Without our prior written permission, you may not use our name, logos, or other trademarks in connection with products or services other than the Services, or in any other way that implies our affiliation, endorsement, or sponsorship.
  
• Compliance with the Law
  We may comply with governmental, court, and law enforcement requests or requirements relating to provision or use of the Services, or to information provided to or collected under our Terms. We reserve the right, at our sole discretion, to report information from or about you, including but not limited to Prompts or Outputs, to law enforcement.
  

12. Injunctive Relief

You agree that (a) no adequate remedy may exist at law if you breach Section 3 (Use of Our Services); (b) it would be difficult to determine the damages resulting from such breach, and any such breach would cause irreparable harm; and (c) a grant of injunctive relief provides the best remedy for any such breach. You waive any opposition to such injunctive relief, as well as any demand that we prove actual damage or post a bond or other security in connection with such injunctive relief.

13. Governing Law and Jurisdiction

The governing law of these Terms shall be the laws of Japan. In the event of any doubt or dispute arising between a user and Us in relation to the Services or these Terms, we shall discuss in good faith to resolve the matter. However, if the dispute remains unresolved, the Tokyo District Court or the Tokyo Summary Court shall be the exclusive court of first instance agreed upon by both parties.